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Amendment and cancellation policy
Cancellation
You can cancel your reservation free of charge* up to 24 hours before pick up. How to cancel your reservation If your pick up is in more than 24 hours, log in to My Booking, click Edit, and click the « Cancel Reservation » button. If the pick up is within 24 hours, please fill in the cancellation form. How to cancel your Return transfer You can not cancel a return transfer via My booking. To cancel your return transfer, please fill in the cancellation form.
Amendments
You can make changes to your reservation online up to 24 hours before pick up. Please note that updates are subject to availability. How to amend your reservation If your pick up is in more than 24 hours, log in to My Booking, click Edit, make the required changes and click the « Send Update to Supplier » button. Some reservations details can not be amended online. If the amendment is not available online, please fill in the amendment form. If the pick up is within 24 hours, please fill in the amendment form. Note some Suppliers do not allow changes within 24 hours before pick up.
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